Jay Mohl, Sales & Marketing, Parksville Boathouse Parksville B.C.

Amanda Burr at BorderBuddy made our shipment seamless and her customer service was outstanding. Without question, we will work with Amanda and BorderBuddy again in the future. Thanks Amanda!

Nathan Bird

company is always so very helpful in getting things across the border without any headaches. Tara was our agent this time around and she was prompt in answering any questions, super polite over the phone and coordinated everything for us. Highly recommend using their services. 

Don Mariutto

“I used BorderBuddy when were in a jam with a small tile shipment to Canada — just called them randomly after a Google search. Blair handled our case, and was in constant communication with updates, and got our shipment released within 24 hours, even though we were starting the process from scratch. Based on this experience, I can’t recommend Blair and the BorderBuddy team highly enough. Even though this was just a small shipment, they handled it like it was the most important on their agenda. We will definitely work with them again in the future – hopefully though, not on an emergency basis! THANK YOU!!” 

What is a customs broker and how can they help me? 

A customs broker is a licensed individual or company that works closely with border agents in other countries to make sure that goods being imported or exported have met all requirements. A good customs broker will help you with the paperwork and administration and will be available to answer questions on your behalf 

Why should I pay a broker for something I can do myself?

There are many products that are difficult to get over the border without the help of a broker. The idea, much like hiring an agent or manager to represent you, is that our expertise adds value. Since time is money and money is what you need to keep your lights on and grow profits, you now get to spend time running your business and let our agents’ expertise smooth the way with customs, get the job done right and get it done quickly. 

What are your customs broker fees?

Customs broker fees are the fees you pay someone to help you bring your goods into Canada. These fees are different from duty, which is an amount levied by the federal government and is a percentage of the value of your goods. 

To find out more about our fee structure, send us an email, live chat or give us a call and we’ll get back to you shockingly fast.

For self-service, get an instant quote.

There are a lot of brokers out there. Why should I trust you?

With 35 years of experience and a 99.3% customer satisfaction rate, we are your secret weapon for quick, hassle-free importing and exporting. 

Are there hidden fees you’re going to hit me with in the end?

No. We are upfront with our quotes and we will not hit you with tacked-on fees at the end.